Privacy Policy

At Neat Fastro ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our service
• Request customer support
• Sign up for our newsletter
• Participate in promotions or surveys

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Billing information
• Profile picture
• User preferences and settings

2.2 Images and Generated Content

When you use our AI photo generation services, we collect:

• Images you upload for processing
• Your inputs, prompts, and preferences for image generation
• AI-generated images created through our Service
• Metadata associated with images

2.3 Usage Information

We automatically collect certain information about how you interact with our Service, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited and features used
• Time spent on the Service
• Referring website, application, or service
• Geographic location (country or city level)

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Generate AI photos based on your inputs
• Send you service-related notifications
• Respond to your comments, questions, and requests
• Prevent fraud and abuse of our Service
• Comply with legal obligations

3.1 AI Training and Improvement

Unless you opt out, we may use your uploaded images and generated content to:

• Train and improve our AI models
• Enhance the quality of generated images
• Develop new features and capabilities
• Conduct research and analytics to improve our technology

You can opt out of having your content used for AI training by contacting us at neatfastro@gmail.com.

3.2 Marketing and Communications

With your consent, we may use your information to:

• Send you marketing communications about our jobs and services
• Inform you about new features or updates
• Provide personalized content and recommendations
• Conduct surveys and collect feedback

You can unsubscribe from marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:

• Payment processors
• Cloud storage providers
• Analytics services
• Customer support tools
• Email service providers

These service providers are obligated to use your information only as directed by us and in accordance with this Privacy Policy.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of site assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our Terms of Service
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We use cookies and similar tracking technologies to collect information about your browsing activities and to make our Service easier to use and more tailored to your interests.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of our Service
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Service
• Functionality Cookies: Allow us to remember choices you make and provide enhanced features
• Targeting Cookies: Record your visits to our Service, the pages you visit, and the links you follow

5.2 Your Choices

Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain features of our Service.

5.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret these signals, our Service does not currently respond to "Do Not Track" signals.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 User Account Information

We retain your account information until you delete your account. After account deletion, we may retain certain information for a limited period to comply with legal obligations, resolve disputes, and enforce our agreements.

6.2 Generated Images

We site AI-generated images associated with your account according to your subscription plan. Free users' generated images may be automatically deleted after a specified period, while paid subscribers' images are retained for the duration of the subscription.

6.3 Usage Data

We may retain de-identified or aggregated data for analytics purposes indefinitely.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls for our systems
• Secure data storage practices
• Employee training on data security

While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of your unique password and account information.

Our Service may contain links to third-party websites, jobs, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We encourage you to review the privacy policies of any third-party services you access through our Service.

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Update

You can access and update certain personal information through your account settings. For information not accessible through your account, you may contact us directly.

9.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

9.3 Deletion

You may request deletion of your personal information, subject to certain exceptions provided by law.

9.4 Restriction and Objection

You may request restriction of processing of your personal information or object to processing in certain circumstances.

9.5 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

9.6 Exercising Your Rights

To exercise these rights, please contact us at neatfastro@gmail.com. We will respond to your request within the timeframe required by applicable law.

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of your jurisdiction.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information:

• Right to Know: You can request information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You can opt-out of the sale of your personal information, if applicable.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at neatfastro@gmail.com or visit our California Privacy Rights page.

If you are located in the EEA, the UK, or Switzerland, we serve as the data controller of your personal information. The legal basis for processing your information depends on the specific processing activity but generally includes:

• Performance of a Contract: Processing necessary to provide the Service to you.
• Legitimate Interests: Processing necessary for our legitimate interests, provided that these interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, such as for marketing communications.
• Legal Obligation: Processing necessary to comply with a legal obligation to which we are subject.

In addition to the rights mentioned in Section 9, you have the right to lodge a complaint with a supervisory authority in your country of residence.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice, such as an email notification or a statement on our homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: neatfastro@gmail.com
Postal Address: If you own this site, please add this information

Data Protection Officer: neatfastro@gmail.com